WHO WE ARE
About The Judith Hearn Agency
Established in 1991 and providing support for Northamptonshire's transport and logistics industry, The Judith Hearn Agency is a family firm, committed and focused in offering the very best service and communication to both our clients and workers. We operate with a very unique approach as our fully qualified and reliable drivers only work for us, conducting themselves in a professional and versatile manner, operating within standard PAYE employment status. We pride ourselves on having a very high worker retention rate, testament to our ability in providing ongoing, stable work to our driver team based on client service levels.
Areas we cover:
The JHA standard
As a leading and reputable driver supply agency of the Northamptonshire area, we are founded on 3 core elements that have come to be recognised as The JHA Standard;
Client Communication & Support
Driver Selection & Training
1. Client Communication & Support - An extension to your Transport Office
Our mantra from the very beginning to date and our clients continue to enjoy the unparalleled support provided to their traffic office staff, 7 days a week. Our team's collective transport industry knowledge and experience spans over 5 decades, having operated during the times when commercial vehicles were termed HGV and tachograph charts were manual ! (Similar to vehicle gearboxes with splitters and 16 x gears !)
We KNOW transport, both old and new.
2. Driver Continuity - Our drivers ONLY work for JHA and no one else.
Clients of JHA benefit from the exceptionally high staff retention rate and the ability to attract and maintain a professional workforce that are not multi-agency. In turn the continuity of driving staff made available to our clients on an ongoing basis is paramount in achieving the service levels JHA has become renowned for.
3. Driver Selection & Training
We are fully aware of the potential daily risks faced by the transport industry, minimising these risks for our customers and other road users is paramount.
Our stringent selection and onboarding process ensures the ultimate tool in successful driver placement while also maintaining a very high retention of qualified and experienced staff. Welcomed by the insurance industry and our clients, JHA drivers are independently assessed before attending sites, increasing both road user safety and Health & Safety awareness. We are proactive in promoting the prevention of incidents and damage to both client and 3rd party vehicles.
Our robust Procurement Process and Practical Driving Assessments look like this:
Face to face interview
Work history and reference checks
Documentation Validation - Right to work, Proof of address & Qualifications
Initial and regular DVLA licence/Driver CPC/Digi-card checks
Classroom based knowledge test
On road - Practical driving assessment (Full C+E)
Off road - Reversing manoeuvring assessment
Uncoupling and recoupling of unit/trailer
Driver CPC Programme
All drivers are comprehensively trained, ensuring compliance with current legislation and monitored daily to ensure efficient management of driver availability while working within the confines of transport industry laws.
Striving to ensure compliance across all elements of industry legislation, both drivers and clients of JHA benefit from our ongoing annual training to ensure Driver CPC Periodic Training is maintained and upheld. Since initial inception back in September 2009, we have ensured JHA drivers attend annual 7 hour, JAUPT approved courses incorporating varied and relevant subject matter to the transport industry and its day to day commercial demands.
"I have been using The Judith Hearn agency for 6 years as my “first call” for C+E drivers, the drivers supplied are of a high standard and reliable. The recruitment team are efficient, honest and take individual immediate bookings as serious as long term / multiple bookings."
Jack Richards & Son
"Judith Hearn Agency has supplied Jack Richards with drivers in Northamptonshire for many years. JHA has always gone above and beyond to meet our requests, the flexibility at short notice is a credit and always appreciated to help us ensure we meet our customers’ demands. The drivers are always professional, clean and a credit to the agency. We look forward to continuing working with JHA and fully expect professional service to continue."
“Judith Hearn has been supplying drivers to EFM Distribution for many years, they give a professional and honest service with drivers being reliable and capable of completing the job, I would personally recommend Judith Hearn agency.”